Curriculum Vitae

Engineer – Manager – Foreign Trade Professional

Experience

2023 - Present
Livingston International

Regional Manager, National Service Center (US Customs Brokerage)

  • Manage a Team of Managers with a direct oversight of 180+ employees
  • Develop a management core to include: training, coaching, and leadership development
  • Provide international trade analysis and review to ensure best trade practices
  • Analyze targeted metrics to forecast volume, staffing needs and optimize productivity and service levels
  • Manage client and employee relationships to ensure client solutions and maximize employee morale
  • Work directly with US Customs & Border Protection to ensure successful client product importation

2020 - 2023
Livingston International

Foreign Trade Consultant (Global Trade Management)

  • Review client requests and provide classifications as needed including US HTS, CA HTS, ECCN, and more.
  • Provide analysis and classification of various chemicals for US importation
  • Review electronics equipment for customs compliance and provide the required classifications
  • Review client business needs and develop custom importation strategies and implementations

2015 - 2020
Livingston International

Production Supervisor (US Customs Brokerage)

  • Supervise a team of analysts to provide customs releases in a timely and accurate manner
  • Answer employee and client questions as it pertains to US importations and PGA’s including: FDA, EPA, NHTSA, APHIS & more
  • Provide first line communications with clients as well as US Customs & Border Protection and other government agencies
  • Identify front line areas of opportunity and present solutions to management and service coordinators

2013 - 2015
Xerox Corporation

Production Supervisor (Telecommunications)

  • Analyzed key performance indicators to establish action plans to maximize employee productivity
  • Developed new methods to enhance productivity and maximize employee ROI
  • Provided assistance to employees including: job development training, goal setting, and personal development

2010 - 2013
Acer Inc.

Supervisor (Technical Sales & Engineering)

  • Supervise a team of technicians and sales support staff to ensure successful sales and support implementations
  • Close sales and service calls ensuring adequate service and support levels
  • Research and analyze product strength and weaknesses and develop remedies and anticipate objections.

Skills

Foreign Trade Compliance
People Leadership
Project Management
Process Improvement
Strategic Analysis & Implementation
Business Risk Recovery
Relationship Management
Scheduling
P & L Management
Business Administration
Information Security
Staff Development

Education

Graduated: 2014
Rochester Institute of Technology

Electrical & Mechanical Engineering Technology
  • Engineering: Manufacturing Processes, Electronics Design, Machine Design, Micro-Computing, Continuous Improvement, Machining Skills, Machine Testing
  • Management: Production & Operations Management, Team Leading, Effective Problem Solving, Process Improvement
  • Software: Engineering Equation Solver (EES), Minitab, Solidworks (CAD Software), C++, Machine Assembly Language

Certifications

Certified Customs Specialist (CCS) – July 2023

Certifying Organization: NCBFAA
  • Demonstration of Skills to include: Trade Compliance, Import Procedures, Tariff Classification, CTPAT Compliance, USMCA Implementation, Duty Drawback, Exports to Canada & Mexico and more.

Google Project Management – February 2024

Certifying Organization: Google
  • Skills to include: Time Management, Budgeting, Managing Stakeholder Relationships, Meeting Management, Risk Analysis, Agile and Scrum Frame-working, Project Planning, Project Execution, and more.

Microsoft Power BI Data Analyst – In Progress

Certifying Organization: Microsoft
  • Skills to include: Preparing Data, Harnessing Data, Extracting, Transforming, & Loading Data, Data Modeling, Data Analysis & Visualization, Data Designing, Deploying & Maintaining Data Assets, and more.

Business Experience

2018 - Present
4MAT Clothing

Founder ( E-commerce & Retail)

  • Source products via manufacturing and development partners across multiple countries
  • Develop and launch strategy and building adequate launch processes and infrastructure
  • Execute a content and marketing plan to ensure a successful initial product launch

2019 - 2021
Abstract Illism

Founder ( E-commerce & Retail)

  • Develop relationships with vendors and manufacturers to provide a quality shopping experience
  • Develop infrastructure to provide a successful customer experience
  • Explore & develop various marketing strategies necessary to reach ideal customers

2010 - 2013
Rhodes Consulting Group

Co-Founder & CTO ( Real Estate & Financial Services)

  • Provided new business options to be presented for funding including: residential, commercial and hospitality.
  • Analyzed business plans and strategies to maximize business efficacy.
  • Provided in depth analysis of competition and potential markets for business development to ensure the best business implementation.
  • Provided review and development of proforma statements to ensure the greatest return on investment.

2009 - 2012
MACOM Group

Co-Founder & COO ( Engineering Technology Startup)

  • Developed technology to implement intermodal housing for disaster relief
  • Developed and secured key relationships with architects, engineers, and government agencies to refine housing methods
  • Actively provide patent research and patent filing both provisional and actual
  • Actively presented technology for venture capital consideration

About Me

Having an expansive background in various specialties including engineering, foreign trade, business development, technology, fashion and e-commerce I am confident in my ability to be an asset in any organization or opportunity. This allows me the ability to collaborate and contribute on many different levels including management, consulting, engineering, and other opportunities to be discovered.

Contact

[ItsWilbert]@WilbertRogers.com